Sensory Trust Access Audit:
improving accessibility of the Wheal Martyn Museum

Entrance to the Lost Gardens of Heligan

Wheal Martyn China Clay Museum and Country Park is a gateway to the story of china clay mining, shared through a fascinating journey of industrial and landscape heritage. Our access audit carried out in spring 2017 is supporting the development of the museum's new Clay Works! project.

Aims of the acces audit

The aim of the access audit was to:

  • Help Wheal Martyn Museum meet its responsibilities under the Equality Act 2010
  • Improve accessibility of the museum and surrounding landscape, so the visitor experience garden welcoming and engaging for all visitors, regardless of their age and ability.
  • Achieve equality of experience by identifying opportunities to enhance the visitor experience for all visitors.
  • Respond to, and guide, the development of new building and masterplan designs

Implementing the access audit

Our access audits use the Sensory Trust's access chain to follow the journey of a visitor, from arrival to parking and enjoyment of the different areas of the gardens. An audit highlights barriers that get in the way of people enjoying their visit, and recommends actions to remove them. It also identifies where opportunities could be developed to engage people more directly through the different senses - of particular value to people who don’t have sight as their primary sense, but also a great way to enrich the experience for everyone.

A group participating in a tour of Wheal Martyn MuseumInside the Wheal Martyn Museum where the clay was dried

Welcoming the report's findings, the Wheal Martyn Museum team have already used it to inform a new building renovation and development of a site masterplan.

Interested in an access audit?

Sensory Trust undertakes access audits for heritage and contemporary venues. Read more about our access audit consultancy >>

Links to other information

Access Chain - a tool for reviewing access from the user's perspective

Outdoor access design factsheets - free guidance

Access statements - samples for you to use

Our Pilchards, Pits and Postcards project is opening up access and understanding of heritage for people of all ages and abilities.

What is inclusive design? How an inclusive approach makes places better for everyone.

Accessible information design - why it matters and who it benefits