Sensory Trust Access Audits

What is an Access Audit?

A Sensory Trust Access Audit is designed to help venues and organisations meet their responsibilities under the Equality Act 2010, and to create places that are accessible and engaging for the widest range of people.

For over fifteen years our access audits have been improving the accessiblity and visitor experience of venues throughout the UK. From underground tunnels to treetop canopies, and from heritage sites to contemporary designs, we've worked with a wide range of sites. We often carry out audits to support Heritage Lottery Fund programmes.

Key features of a Sensory Trust Access Audit

Our audits focus on the visitor experience - what makes a venue great and what's stopping it being equally great for all visitors. They are based on our Access Chain and look at all steps of the visitor experience, from a decision to visit, to arrival and parking, use of information and enjoyment of the place itself. They are practical and positive, respecting the constraints of a particular venue and highlighting what is already being done well, as well as things that need improving. Our audits address physical accessibility together with quality of experience, so all recommendations are based on actions that will best improve the experience for all visitors

A Sensory Trust Access Audit will:

  • identify barriers to access and recommend actions to remove, adapt or avoid them.
  • recommend ways to enhance and diversify the visitor experience.
  • prioritise low-cost improvements that can be made easily and quickly, as well as more significant capital works.

Benefits of an audit

An audit is often used to:

  • identify priorities for site improvement works and management plans
  • support funding bids
  • help meet requirements of the Equality Act
  • provide material for visitor information e.g. guide books, website content
  • save money on retrofits and remedial works


Sensory Trust Access Review Toolkits

Our Access Review Toolkits are designed to equip organisations with the skills and tools required to undertake their own site audits. Instead of individual audits, or sometimes in addition to specific audits, we build a bespoke toolkit and provide training so the techniques and expertise are bedded in the organisation. Examples include a Forestry Commission Access Review Toolkit and Sheffield City Council Access Review Toolkit.


How to commission an access audit or access review toolkit

Simply fill in the form below and we will get in touch to discuss options.


Access audit examples

Gardens and outdoor venues

Visitors at the Eden Project, Cornwall

Our reviews have improved accessibility and diversified the visitor appeal at the Eden Project, Heligan Gardens and Sissinghurst Garden.

Heritage sites

Luxylan Valley viaduct, Cornwall

Balancing heritage conservation with access improvements in heritage sites such as Wheal Martyn China Clay Museum, Luxulyan Valley World Heritage Site and Crich Tramway Museum

Countryside and woodland

Group consulting as part of a countryside access review

Improving access to nature sites, woodlands and the wider countryside. For example, Golitha Falls National Nature Reserve, Westonbirt Arboretum.

Access review toolkits

Our access review toolkits and training programmes help managers respond to the Equality Act 2010 and make their recreation sites engaging and accessible for the widest audience. Clients include Forestry Commission, Sheffield City Council and Kent County Council.